Frequently Asked Dental Questions – Bloomingdale, IL

Answering Your
Dental Questions

We’re here to help you make educated, smart decisions to keep your oral health on the right track. Below, we’ve answered some of the most common questions that we receive from our patients. If you don’t see the information you’re looking for, feel free to give our team a call.

How do I schedule a reservation?

You can either request an appointment online, schedule an appointment online, or contact our dental office directly.

What can I expect at my first visit?

New patient checkups and cleanings typically last for about an hour. You’ll receive a welcome gift as a “thank you” from our staff for trusting your oral health in our hands, as well as a dental office tour. We’ll complete an oral examination and cancer screening and capture any necessary X-rays. We’ll develop a dental care plan dependent on your unique needs and any oral health goals you’d like to meet. Before you leave, we’ll also clean and polish your teeth, leaving your smile feeling refreshed and healthy.

What if I have an emergency?

If you have any oral emergency, call our dental office immediately. We offer same-day and weekend emergency appointments and will promptly schedule a visit for you so you don’t have to wait in pain to be seen.

What makes you different than any other dental office?

We’re the most technologically advanced dental office in Bloomingdale, Illinois and are happy to see patients of all ages, from infants to older adults. Our team is also comprised of dentists and specialists with diverse backgrounds and training. For example, we have a general dentist, board-certified oral surgeon, orthodontist, and endodontist. Due to their specializations, we’re able to offer comprehensive dental care under one roof. That means, you won’t have to travel from dental-office-to-dental-office to get the care you need.

Our dental office is also unlike any other. We’ve designed it to feel like a comfortable, relaxing, spa-like atmosphere. We offer several amenities as well, including noise-cancelling headphones and hand wax paraffin treatments so you can have an enjoyable visit every time you see us.

I really don’t like visiting the dentist. What can you do to help me relax?

We put our patients’ safety, comfort, and wellbeing first. Not only do we offer several methods of dental sedation, but we also are able to administer in-house general anesthesia. These will help make your anxieties and fear melt away during each of your appointments and make visiting the dentist take less of a toll on your mental and emotional health. Let us know over the phone if you suffer from dental phobia or anxiety, and we’ll do everything we can to make your visit as comfortable as possible.

What if I need to reschedule a reservation?

We ask that our patients please call to cancel or change their reservation with us within 72 hours of their appointment. If you cancel with less than 72 hours notice, we will charge you a missed reservation fee.

Why should I get a cleaning every six months?

The American Dental Association, along with our team, recommends that you visit us every six months for a checkup and cleaning to ensure the health of your teeth and gums. During these routine visits, we’ll be able to spot and treat small oral problems before they have a chance to cause permanent damage to your smile. Not only will this keep you from needing to spend countless dollars on invasive treatments, but we also hope it will allow you to enjoy your smile for a lifetime.

How soon can I get major work done?

We try to schedule our patients for necessary restorative dental work or oral surgeries as soon as possible to make sure that the issue doesn’t cause more extensive damage. We’ll let you know the timeline of your individual treatment at your emergency visit or consultation so you know exactly what to expect throughout the process.

Where can I have composite fillings placed?

Tooth-colored fillings can be placed in any of the teeth.

Can I replace amalgam with composite fillings?

Yes! We recommend that our patients who have outdated or old amalgam fillings have them replaced for the safe, biocompatible composite fillings.

Why didn’t my insurance provider cover all my costs?

Dental insurance coverage can vary greatly from person-to-person. Your insurance company will have specific rules and formulas that they go by when determining coverage that our dental office doesn’t create, which is why we recommend that patients contact their insurance providers directly for any unexpected costs.

Why did I get a bill if I have insurance?

We bill insurance companies of PPO policy-holders as a courtesy to our patients and always try to maximize their benefits. If you find out that you still owe a balance, we ask that you please contact your insurance provider for more information.

Who do I talk to about this missed reservation charge on my statement?

You will need to talk to our Practice Manager. You can call our dental office at (630) 307-3133.

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